13

I have Microsoft Office 2010 32-bit running on Windows 7 32-bit. When text is highlighted and a color is selected from the mini-toolbar or the ribbon, the text does not change color. If I change the color for multiple words, and select a different color for each word, the toolbar and ribbon will reflect each of the different colors that I chose, however it is not displayed in the document. So it appears that Word is aware of the text color and not as if it is simply not applying the change.

What may be causing this inability to view text colors and how might I fix it?

My only troubleshooting attempt so far has been to perform a repair installation of Office.


EDIT 1

I created a document, typed a word, selected it and changed the color. I then saved the document as HTML. The text did not change color. This is the HTML in the document:

<html xmlns:v="urn:schemas-microsoft-com:vml"
xmlns:o="urn:schemas-microsoft-com:office:office"
xmlns:w="urn:schemas-microsoft-com:office:word"
xmlns:m="http://schemas.microsoft.com/office/2004/12/omml"
xmlns="http://www.w3.org/TR/REC-html40">

<head>
<meta http-equiv=Content-Type content="text/html; charset=windows-1252">
<meta name=ProgId content=Word.Document>
<meta name=Generator content="Microsoft Word 14">
<meta name=Originator content="Microsoft Word 14">
<link rel=File-List href="Document_1_files/filelist.xml">
<!--[if gte mso 9]><xml>
 <o:DocumentProperties>
  <o:Author>Name</o:Author>
  <o:LastAuthor>Name</o:LastAuthor>
  <o:Revision>2</o:Revision>
  <o:TotalTime>0</o:TotalTime>
  <o:Created>2012-01-05T21:43:00Z</o:Created>
  <o:LastSaved>2012-01-05T21:43:00Z</o:LastSaved>
  <o:Pages>1</o:Pages>
  <o:Characters>5</o:Characters>
  <o:Company>Microsoft</o:Company>
  <o:Lines>1</o:Lines>
  <o:Paragraphs>1</o:Paragraphs>
  <o:CharactersWithSpaces>5</o:CharactersWithSpaces>
  <o:Version>14.00</o:Version>
 </o:DocumentProperties>
 <o:OfficeDocumentSettings>
  <o:AllowPNG/>
 </o:OfficeDocumentSettings>
</xml><![endif]-->
<link rel=themeData href="Document_1_files/themedata.thmx">
<link rel=colorSchemeMapping href="Document_1_files/colorschememapping.xml">
<!--[if gte mso 9]><xml>
 <w:WordDocument>
  <w:SpellingState>Clean</w:SpellingState>
  <w:GrammarState>Clean</w:GrammarState>
  <w:TrackMoves>false</w:TrackMoves>
  <w:TrackFormatting/>
  <w:PunctuationKerning/>
  <w:ValidateAgainstSchemas/>
  <w:SaveIfXMLInvalid>false</w:SaveIfXMLInvalid>
  <w:IgnoreMixedContent>false</w:IgnoreMixedContent>
  <w:AlwaysShowPlaceholderText>false</w:AlwaysShowPlaceholderText>
  <w:DoNotPromoteQF/>
  <w:LidThemeOther>EN-US</w:LidThemeOther>
  <w:LidThemeAsian>X-NONE</w:LidThemeAsian>
  <w:LidThemeComplexScript>X-NONE</w:LidThemeComplexScript>
  <w:Compatibility>
   <w:BreakWrappedTables/>
   <w:SnapToGridInCell/>
   <w:WrapTextWithPunct/>
   <w:UseAsianBreakRules/>
   <w:DontGrowAutofit/>
   <w:SplitPgBreakAndParaMark/>
   <w:EnableOpenTypeKerning/>
   <w:DontFlipMirrorIndents/>
   <w:OverrideTableStyleHps/>
  </w:Compatibility>
  <m:mathPr>
   <m:mathFont m:val="Cambria Math"/>
   <m:brkBin m:val="before"/>
   <m:brkBinSub m:val="&#45;-"/>
   <m:smallFrac m:val="off"/>
   <m:dispDef/>
   <m:lMargin m:val="0"/>
   <m:rMargin m:val="0"/>
   <m:defJc m:val="centerGroup"/>
   <m:wrapIndent m:val="1440"/>
   <m:intLim m:val="subSup"/>
   <m:naryLim m:val="undOvr"/>
  </m:mathPr></w:WordDocument>
</xml><![endif]--><!--[if gte mso 9]><xml>
 <w:LatentStyles DefLockedState="false" DefUnhideWhenUsed="true"
  DefSemiHidden="true" DefQFormat="false" DefPriority="99"
  LatentStyleCount="267">
  <w:LsdException Locked="false" Priority="0" SemiHidden="false"
   UnhideWhenUsed="false" QFormat="true" Name="Normal"/>
  <w:LsdException Locked="false" Priority="9" SemiHidden="false"
   UnhideWhenUsed="false" QFormat="true" Name="heading 1"/>
  <w:LsdException Locked="false" Priority="9" QFormat="true" Name="heading 2"/>
  <w:LsdException Locked="false" Priority="9" QFormat="true" Name="heading 3"/>
  <w:LsdException Locked="false" Priority="9" QFormat="true" Name="heading 4"/>
  <w:LsdException Locked="false" Priority="9" QFormat="true" Name="heading 5"/>
  <w:LsdException Locked="false" Priority="9" QFormat="true" Name="heading 6"/>
  <w:LsdException Locked="false" Priority="9" QFormat="true" Name="heading 7"/>
  <w:LsdException Locked="false" Priority="9" QFormat="true" Name="heading 8"/>
  <w:LsdException Locked="false" Priority="9" QFormat="true" Name="heading 9"/>
  <w:LsdException Locked="false" Priority="39" Name="toc 1"/>
  <w:LsdException Locked="false" Priority="39" Name="toc 2"/>
  <w:LsdException Locked="false" Priority="39" Name="toc 3"/>
  <w:LsdException Locked="false" Priority="39" Name="toc 4"/>
  <w:LsdException Locked="false" Priority="39" Name="toc 5"/>
  <w:LsdException Locked="false" Priority="39" Name="toc 6"/>
  <w:LsdException Locked="false" Priority="39" Name="toc 7"/>
  <w:LsdException Locked="false" Priority="39" Name="toc 8"/>
  <w:LsdException Locked="false" Priority="39" Name="toc 9"/>
  <w:LsdException Locked="false" Priority="35" QFormat="true" Name="caption"/>
  <w:LsdException Locked="false" Priority="10" SemiHidden="false"
   UnhideWhenUsed="false" QFormat="true" Name="Title"/>
  <w:LsdException Locked="false" Priority="1" Name="Default Paragraph Font"/>
  <w:LsdException Locked="false" Priority="11" SemiHidden="false"
   UnhideWhenUsed="false" QFormat="true" Name="Subtitle"/>
  <w:LsdException Locked="false" Priority="22" SemiHidden="false"
   UnhideWhenUsed="false" QFormat="true" Name="Strong"/>
  <w:LsdException Locked="false" Priority="20" SemiHidden="false"
   UnhideWhenUsed="false" QFormat="true" Name="Emphasis"/>
  <w:LsdException Locked="false" Priority="59" SemiHidden="false"
   UnhideWhenUsed="false" Name="Table Grid"/>
  <w:LsdException Locked="false" UnhideWhenUsed="false" Name="Placeholder Text"/>
  <w:LsdException Locked="false" Priority="1" SemiHidden="false"
   UnhideWhenUsed="false" QFormat="true" Name="No Spacing"/>
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   UnhideWhenUsed="false" Name="Light Shading"/>
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   UnhideWhenUsed="false" Name="Light List"/>
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   UnhideWhenUsed="false" Name="Light Grid"/>
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   UnhideWhenUsed="false" Name="Medium Shading 1"/>
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   UnhideWhenUsed="false" Name="Medium Shading 2"/>
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   UnhideWhenUsed="false" Name="Medium List 1"/>
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   UnhideWhenUsed="false" Name="Medium List 2"/>
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   UnhideWhenUsed="false" Name="Medium Grid 1"/>
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   UnhideWhenUsed="false" Name="Medium Grid 2"/>
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   UnhideWhenUsed="false" Name="Medium Grid 3"/>
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   UnhideWhenUsed="false" Name="Dark List"/>
  <w:LsdException Locked="false" Priority="71" SemiHidden="false"
   UnhideWhenUsed="false" Name="Colorful Shading"/>
  <w:LsdException Locked="false" Priority="72" SemiHidden="false"
   UnhideWhenUsed="false" Name="Colorful List"/>
  <w:LsdException Locked="false" Priority="73" SemiHidden="false"
   UnhideWhenUsed="false" Name="Colorful Grid"/>
  <w:LsdException Locked="false" Priority="60" SemiHidden="false"
   UnhideWhenUsed="false" Name="Light Shading Accent 1"/>
  <w:LsdException Locked="false" Priority="61" SemiHidden="false"
   UnhideWhenUsed="false" Name="Light List Accent 1"/>
  <w:LsdException Locked="false" Priority="62" SemiHidden="false"
   UnhideWhenUsed="false" Name="Light Grid Accent 1"/>
  <w:LsdException Locked="false" Priority="63" SemiHidden="false"
   UnhideWhenUsed="false" Name="Medium Shading 1 Accent 1"/>
  <w:LsdException Locked="false" Priority="64" SemiHidden="false"
   UnhideWhenUsed="false" Name="Medium Shading 2 Accent 1"/>
  <w:LsdException Locked="false" Priority="65" SemiHidden="false"
   UnhideWhenUsed="false" Name="Medium List 1 Accent 1"/>
  <w:LsdException Locked="false" UnhideWhenUsed="false" Name="Revision"/>
  <w:LsdException Locked="false" Priority="34" SemiHidden="false"
   UnhideWhenUsed="false" QFormat="true" Name="List Paragraph"/>
  <w:LsdException Locked="false" Priority="29" SemiHidden="false"
   UnhideWhenUsed="false" QFormat="true" Name="Quote"/>
  <w:LsdException Locked="false" Priority="30" SemiHidden="false"
   UnhideWhenUsed="false" QFormat="true" Name="Intense Quote"/>
  <w:LsdException Locked="false" Priority="66" SemiHidden="false"
   UnhideWhenUsed="false" Name="Medium List 2 Accent 1"/>
  <w:LsdException Locked="false" Priority="67" SemiHidden="false"
   UnhideWhenUsed="false" Name="Medium Grid 1 Accent 1"/>
  <w:LsdException Locked="false" Priority="68" SemiHidden="false"
   UnhideWhenUsed="false" Name="Medium Grid 2 Accent 1"/>
  <w:LsdException Locked="false" Priority="69" SemiHidden="false"
   UnhideWhenUsed="false" Name="Medium Grid 3 Accent 1"/>
  <w:LsdException Locked="false" Priority="70" SemiHidden="false"
   UnhideWhenUsed="false" Name="Dark List Accent 1"/>
  <w:LsdException Locked="false" Priority="71" SemiHidden="false"
   UnhideWhenUsed="false" Name="Colorful Shading Accent 1"/>
  <w:LsdException Locked="false" Priority="72" SemiHidden="false"
   UnhideWhenUsed="false" Name="Colorful List Accent 1"/>
  <w:LsdException Locked="false" Priority="73" SemiHidden="false"
   UnhideWhenUsed="false" Name="Colorful Grid Accent 1"/>
  <w:LsdException Locked="false" Priority="60" SemiHidden="false"
   UnhideWhenUsed="false" Name="Light Shading Accent 2"/>
  <w:LsdException Locked="false" Priority="61" SemiHidden="false"
   UnhideWhenUsed="false" Name="Light List Accent 2"/>
  <w:LsdException Locked="false" Priority="62" SemiHidden="false"
   UnhideWhenUsed="false" Name="Light Grid Accent 2"/>
  <w:LsdException Locked="false" Priority="63" SemiHidden="false"
   UnhideWhenUsed="false" Name="Medium Shading 1 Accent 2"/>
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   UnhideWhenUsed="false" Name="Medium Shading 2 Accent 2"/>
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   UnhideWhenUsed="false" Name="Medium List 1 Accent 2"/>
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   UnhideWhenUsed="false" Name="Medium List 2 Accent 2"/>
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   UnhideWhenUsed="false" Name="Medium Grid 1 Accent 2"/>
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   UnhideWhenUsed="false" Name="Medium Grid 2 Accent 2"/>
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   UnhideWhenUsed="false" Name="Medium Grid 3 Accent 2"/>
  <w:LsdException Locked="false" Priority="70" SemiHidden="false"
   UnhideWhenUsed="false" Name="Dark List Accent 2"/>
  <w:LsdException Locked="false" Priority="71" SemiHidden="false"
   UnhideWhenUsed="false" Name="Colorful Shading Accent 2"/>
  <w:LsdException Locked="false" Priority="72" SemiHidden="false"
   UnhideWhenUsed="false" Name="Colorful List Accent 2"/>
  <w:LsdException Locked="false" Priority="73" SemiHidden="false"
   UnhideWhenUsed="false" Name="Colorful Grid Accent 2"/>
  <w:LsdException Locked="false" Priority="60" SemiHidden="false"
   UnhideWhenUsed="false" Name="Light Shading Accent 3"/>
  <w:LsdException Locked="false" Priority="61" SemiHidden="false"
   UnhideWhenUsed="false" Name="Light List Accent 3"/>
  <w:LsdException Locked="false" Priority="62" SemiHidden="false"
   UnhideWhenUsed="false" Name="Light Grid Accent 3"/>
  <w:LsdException Locked="false" Priority="63" SemiHidden="false"
   UnhideWhenUsed="false" Name="Medium Shading 1 Accent 3"/>
  <w:LsdException Locked="false" Priority="64" SemiHidden="false"
   UnhideWhenUsed="false" Name="Medium Shading 2 Accent 3"/>
  <w:LsdException Locked="false" Priority="65" SemiHidden="false"
   UnhideWhenUsed="false" Name="Medium List 1 Accent 3"/>
  <w:LsdException Locked="false" Priority="66" SemiHidden="false"
   UnhideWhenUsed="false" Name="Medium List 2 Accent 3"/>
  <w:LsdException Locked="false" Priority="67" SemiHidden="false"
   UnhideWhenUsed="false" Name="Medium Grid 1 Accent 3"/>
  <w:LsdException Locked="false" Priority="68" SemiHidden="false"
   UnhideWhenUsed="false" Name="Medium Grid 2 Accent 3"/>
  <w:LsdException Locked="false" Priority="69" SemiHidden="false"
   UnhideWhenUsed="false" Name="Medium Grid 3 Accent 3"/>
  <w:LsdException Locked="false" Priority="70" SemiHidden="false"
   UnhideWhenUsed="false" Name="Dark List Accent 3"/>
  <w:LsdException Locked="false" Priority="71" SemiHidden="false"
   UnhideWhenUsed="false" Name="Colorful Shading Accent 3"/>
  <w:LsdException Locked="false" Priority="72" SemiHidden="false"
   UnhideWhenUsed="false" Name="Colorful List Accent 3"/>
  <w:LsdException Locked="false" Priority="73" SemiHidden="false"
   UnhideWhenUsed="false" Name="Colorful Grid Accent 3"/>
  <w:LsdException Locked="false" Priority="60" SemiHidden="false"
   UnhideWhenUsed="false" Name="Light Shading Accent 4"/>
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   UnhideWhenUsed="false" Name="Light List Accent 4"/>
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   UnhideWhenUsed="false" Name="Light Grid Accent 4"/>
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   UnhideWhenUsed="false" Name="Medium Shading 1 Accent 4"/>
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   UnhideWhenUsed="false" Name="Medium List 1 Accent 4"/>
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   UnhideWhenUsed="false" Name="Medium Grid 2 Accent 4"/>
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   UnhideWhenUsed="false" Name="Dark List Accent 4"/>
  <w:LsdException Locked="false" Priority="71" SemiHidden="false"
   UnhideWhenUsed="false" Name="Colorful Shading Accent 4"/>
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   UnhideWhenUsed="false" Name="Colorful List Accent 4"/>
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   UnhideWhenUsed="false" Name="Colorful Grid Accent 4"/>
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   UnhideWhenUsed="false" Name="Light Grid Accent 5"/>
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   UnhideWhenUsed="false" Name="Light Shading Accent 6"/>
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   UnhideWhenUsed="false" Name="Light List Accent 6"/>
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   UnhideWhenUsed="false" Name="Light Grid Accent 6"/>
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   UnhideWhenUsed="false" Name="Medium Shading 1 Accent 6"/>
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   UnhideWhenUsed="false" Name="Medium Shading 2 Accent 6"/>
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   UnhideWhenUsed="false" Name="Medium List 1 Accent 6"/>
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   UnhideWhenUsed="false" Name="Medium List 2 Accent 6"/>
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   UnhideWhenUsed="false" Name="Medium Grid 3 Accent 6"/>
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   UnhideWhenUsed="false" Name="Dark List Accent 6"/>
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   UnhideWhenUsed="false" Name="Colorful List Accent 6"/>
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   UnhideWhenUsed="false" Name="Colorful Grid Accent 6"/>
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  <w:LsdException Locked="false" Priority="37" Name="Bibliography"/>
  <w:LsdException Locked="false" Priority="39" QFormat="true" Name="TOC Heading"/>
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    {font-family:Calibri;
    panose-1:2 15 5 2 2 2 4 3 2 4;
    mso-font-charset:0;
    mso-generic-font-family:swiss;
    mso-font-pitch:variable;
    mso-font-signature:-520092929 1073786111 9 0 415 0;}
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    mso-style-qformat:yes;
    mso-style-parent:"";
    margin-top:0in;
    margin-right:0in;
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    margin-left:0in;
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span.GramE
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    mso-gram-e:yes;}
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div.WordSection1
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    mso-pagination:widow-orphan;
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    mso-hansi-theme-font:minor-latin;
    mso-bidi-font-family:"Times New Roman";
    mso-bidi-theme-font:minor-bidi;}
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<![endif]--><!--[if gte mso 9]><xml>
 <o:shapedefaults v:ext="edit" spidmax="1026"/>
</xml><![endif]--><!--[if gte mso 9]><xml>
 <o:shapelayout v:ext="edit">
  <o:idmap v:ext="edit" data="1"/>
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</head>

<body lang=EN-US style='tab-interval:.5in'>

<div class=WordSection1>

<p class=MsoNormal><o:p>&nbsp;</o:p></p>

<p class=MsoNormal><span class=GramE><span style='color:red'>blah</span></span><span
style='color:red'><o:p></o:p></span></p>

</div>

</body>

</html>

EDIT 2

I recorded a macro and did the following:

  • Typed a word
  • Selected the word
  • Changed the color.

Oddly, I had some strange issues while the macro was recorded. I could not select text with my cursor. I had to select the text with control a and then apply the color change. I then couldn't deselect the selected text.

Nonetheless, the text showed that it had a different color in the toolbar, but the color did not display in the document. Here's the macro:

Sub Change_Text_Color()
'
' Change_Text_Color Macro
'
'
    Selection.TypeText Text:="Test Text"
    Selection.WholeStory
    Selection.WholeStory
End Sub

EDIT 3

I opened WordPad and created some text and was able to successfully change the color. If I copy and paste the colored text into a Word 2010 document, the color is lost. However, if you place the I-beam in the text and then look at the color selection drop-down menu on the ribbon or mini-toolbar, you can see that the proper color that the text should be in is highlighted.


Edit 4

I uninstalled the entire Office 2010 Suite, rebooted and then reinstalled the suite. No change in behavior.


Edit 5

Text cannot be colored in Excel either.

19
  • Does this happen to just one file or to all of them? Did you try to type the text manually, or did you paste it from an external program?
    – user89272
    Jan 5, 2012 at 5:07
  • @gry This happens to all files, both new and old. I've tried typing text manually, but not pasting it in.
    – Wesley
    Jan 5, 2012 at 5:10
  • Do you mean textboxes or regular paragraph text? Can you save the file as HTML, open it in Notepad, and paste into your question?
    – user89272
    Jan 5, 2012 at 5:12
  • Are you able to change the size?
    – user89272
    Jan 5, 2012 at 5:13
  • 2
    A re-install of office should theoretically have ruled out any problem in the install, but have you tried as a completely new user on the same system with a new/clean profile? Perhaps there is something screwed up in the users registry, or they have a per-user normal template or something.
    – Zoredache
    Jan 8, 2012 at 22:54

9 Answers 9

4

A re-install of office should theoretically pretty much rule out any problem in the install.

Instead what you probably need to be looking at something related to the users profile.

This could be in few different areas

  • Something about a per-user default template
  • Something in the Current User hive of the registry for that user
  • Some other file or setting stored in the AppsData portion of the users profile.

Usually a quick test to rule out an issue with the profile is simply to login as a separate user on same system and see if you can duplicate the problem. If a separate account works fine, then you need to narrow down where the problem is. You do this by deleting(moving) various likely things in the profile. If the user can live with some loss of settings and configuration, then simply backup any data and nuke the profile and restore data. Issues with the profile and per-user settings can be pretty difficult to trouble-shoot.

1
  • This ended up being the culprit. I didn't narrow down the ultimate cause though.
    – Wesley
    Feb 10, 2012 at 1:09
3
+500

Try uninstalling Microsoft Office then reboot.

Afterwards, to make sure every trace has been removed, delete the following folders (if present)

  • C:\Program Files\Microsoft Office
  • C:\Program Files\Common Files\Microsoft Shared\Office14
  • C:\ProgramData\Microsoft\Office
  • %AppData%\Microsoft\Office

Then delete the following registry keys:

  • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office
  • HKEY_CURRENT_USER\Software\Microsoft\Office

Reboot once again and then reinstall the Office Product.

2
  • I've awarded the bounty to this answer as it seems like the most logical way to proceed. Other answers seem to be a little more obscure. Sadly, my client has not responded to my repeated attempts at scheduling time with him. I cannot be sure if this is the answer, and yet the bounty period will run out before I can meet with him. I will accept the correct answer and consider making a second bounty if the accepted answer is different from this one.
    – Wesley
    Jan 15, 2012 at 4:16
  • Update. I did all of this and it didn't solve the problem.
    – Wesley
    Feb 9, 2012 at 22:44
3

One of the common issues that is seen with Microsoft Word, and the latest versions of Windows Vista and Windows 7, is the accessibility issue. This issue is rather simple to replicate:

  1. Change your 'Theme' if you will, to any of the High Contrast themes. You can then of course modify those themes to be whatever you want.
  2. Open word, and change the color of text; you'll notice that the text doesn't change color.

When using any of the high contrast themes, even if the user has modified the theme to give them a better look than pure white on black, or black on white (like many of our users, who use black with green text), Microsoft Word, Excel, Power Point, any of the Office Suit will not actually color the words. This is due to how Microsoft Office reads the display settings within windows, and gleans what color to use for 'Automatic' text, highlight text, and 'normal' text; on High Contract Themes, this functionality is fixed, not dynamic.

Solution: If user still needs a high contrast theme, set the user to Windows 7 Basic (or Windows Basic for Vista), and then modified the Windows Color options to be what they want; this way, high contrast can still be obtained, but NOT affect the actual performance of the Office Suite.

5
  • Would this be in effect for all applications or just word? Remember, Wordpad can color text successfully.
    – Wesley
    Jan 10, 2012 at 18:46
  • P.S. The user does not use a high contrast theme.
    – Wesley
    Jan 10, 2012 at 18:48
  • @WesleyDavid, this mainly affects the Office Suite. Most of the other programs on the computer should be fine.
    – zackrspv
    Jan 10, 2012 at 18:52
  • @WesleyDavid, did you try just resetting their theme to the normal one, or to basic just to ensure that nothing wonky is happening? We've seen the high contrast theme settings in Windows become 'stuck' if you will in the past, which frequently causes this issue.
    – zackrspv
    Jan 10, 2012 at 18:52
  • Did you try enabling and disabling the high contrast mode within accessibility settings? Changing the theme back to normal can sometimes leave some things in high contrast mode. Enabling high contrast mode by the shortcut Left Alt + Left Shift + Print Screen was something we did to people who didn't lock their screen at an old job.
    – daxlerod
    Jan 13, 2012 at 13:31
2

I have 3 things for you to try.

  1. Go to the 'File' tab, click on 'Options' and go to the 'Advanced' page. Scroll down until you find the option 'Disable hardware graphics acceleration' in the 'Display' section. Check this (or uncheck it), and see if that helps.

  2. Update your video driver. Since word tries to use your video card for display, this could be an issue with the driver.

  3. Check the setting for Accessibility Options that is mentioned in this KB article

Hope this helps

3
  • @wesleydavid Have you had any luck getting this fixed yet?
    – dwolters
    Jan 13, 2012 at 22:29
  • Client hasn't responded to me for a meeting in spite of repeated calls. =|
    – Wesley
    Jan 14, 2012 at 0:06
  • This was apparently not the problem. It was a user profile issue.
    – Wesley
    Feb 10, 2012 at 0:50
1

You can also go back to the basic windows theme colors. This fixes the problem. You can then modify the Theme based on your preferences without the corruption.

Control Panel > Appearance and Personalization > Personalization

0

I have just solved what I think is this issue, with the help of a lady named Susan Barnhill on another thread.

In my case, the font colour didn't change on the screen or in Print Preview but did print correctly.

The solution was similar to the High Contrast answer above:

Control Panel > Ease of Access > Ease of Access Center > Make the computer easier to see > High Contrast. Uncheck all the options.

This not only solved the problem but gave me back all the screen colours I have been missing for months.

0

I tried the Ease of Access approach but it did not work. I tried multiple ways of changing the font color which also did not work. Tried selecting the font color by expanding the Font settings from the ribbon and that DID work! Than, all font color changing methods worked from there forward.

0

I had the same problem. What finally helped was changing to and fro High Contrast:

Press Left-Alt Shift Print Screen simultaniously to change to High Contrast, you may have to confirm in a pop up. Your screen colors will become rather odd. ;)

Press Left-Alt Shift Print Screen simultaniously again to change back to normal.

After this my font colors were back again.

0

This is what worked for me in changing the font color on a previous document. Highlight the text you want to change the color. On the home screen click the button that looks like the letter A with an eraser on the first row. This button will change old color formatting. Be careful, if you do not want to make a selection all formatting will be removed but don't worry, you can always select undo.

0

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