For no reason, my iTunes Match songs stored in the cloud are grayed out and I'm not able to play them. What may be causing this problem?
This is happening on a MacBook Air running OS X 1.8.2 and iTunes 10.7
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Has iTunes Match ever worked in the past using this machine? Is the Machine iTunes Authorized for your account? Etc. Give us a bit more.– Tillman32Oct 6, 2012 at 0:50
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The computer worked in the past with this music and it's authorized to use the account.– harrypujolsOct 6, 2012 at 1:41
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Another piece of information, I have another device (an iPad) using the same iTunes Match account and it works fine.– harrypujolsOct 6, 2012 at 14:55
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Given that it's an annual subscription fee, and the service has been available a bit more than a year, do you need to manually resubscribe maybe because it doesn't automatically extend, or your payment option doesn't include recurring payments?– Daniel Beck ♦Oct 7, 2012 at 10:22
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Here are some troubleshooting instructions, have you looked at these: support.apple.com/kb/TS4054?viewlocale=en_US&locale=en_US– Daniel Beck ♦Oct 7, 2012 at 10:28
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