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I own a HP MobileWorkstation running Vista x64 Business, Serice Pack 1. The notebook has a personal identification device for fingerprints. Since I installed the 64-bit version of Vista, it is not recognized any longer.

I use AuthenTec Inc. AES2810 drivers and VeriSoft myIdentity application. What do I have to do to regain fingerprint recognition?

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  • Quick comment (not completely familiar with x64 Windows): Are the drivers certified for 64-bit? I don't remember if they have to be any more.
    – Joshua Nurczyk
    Jul 15, 2009 at 16:39
  • AuthenTec has them listed as suitable for Windows 64bit. I do not get errors from Windows installing them, and in Device Manager it says: This device is working properly.
    – malach
    Jul 16, 2009 at 6:34
  • You may want to test it like the MythBusters did back in 2006, using a wet photo copy of your fingerprint -- youtube.com/watch?v=MAfAVGES-Yc
    – Arjan
    Aug 8, 2009 at 14:45
  • Am I the only one who thinks this is silly? WHatever happened to a good old 14 character password..
    – bobobobo
    Aug 8, 2009 at 14:46

2 Answers 2

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You probably need the Credential and Fingerprint Manager from HP's support website (also found on the OEM driver and application CD/DVD).

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  • Thanks, that did it for me. It's interesting that HP for the 8530w recommend Authentec with VeriSoft, but has Credential and Fingerprint Manager on the CD.
    – malach
    Jul 31, 2009 at 8:15
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I have a HP HDX, Vista 64bit. Installed is the driver from Validity Sensors. The app is DigitalPersona Personal. The sensor works fine with that.

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