3

I am getting the above error in IE when trying to download any files.

Steps performed:

  • Reset IE
  • Add-ons disabled
  • Safe mode
  • Run as Administrator
  • Reverted to an older version of IE (8-10) or upgraded to a newer one
  • Removed all security software (AVG, MSE, Norton, Mcafee, etc)
  • Removed Ghost drivers
  • Created/modified Registry Policy for Attachments ("ScanWhenDone" = 1 (off))
  • Scans were done with the following and found NO malicious software (aswMBR, Roguekiller, HitmanPro, MBAR
  • Ran Combofix and I am still unable to download in only IE
  • AdwCleaner, JRT

I am able to download in Chrome or Firefox without issue.

Improve this question
6
  • Is Windows Defender running? Without any security software installed you obviously can't get such an error. Have you tried resetting IE yet?
    – Karan
    May 18, 2013 at 15:38
  • Hi Dan! Please register your account here. If you lost your cookie you can't edit your original post anymore, or comment, for that matter. Please see superuser.com/help/user-merge once you've signed up here and have the team merge your accounts. Thank you!
    – slhck
    May 18, 2013 at 20:06
  • Good call on the Windows Defender, never thought of that as who really uses it? All the Windows Defender files have been replaced with shortcuts and the service is messed up. I can fix the registry entries for the service, but how can I reinstall/fix the files? sfc /scannow stopped at 96% with Windows Resource protection could not perform the requested operation I will see if I can copy the files directly from another Vista x86 machine and what happens with that. Any further suggestions are appreciated.
    – Dan
    May 19, 2013 at 2:06
  • 4
    Copying over the files from another Vista x86 machine ended up doing the trick. I was then able to start Windows Defender and downloads were going through. However, I was unable to delete the "en-US" symlinkd folder. Right-click delete returned "access denied" and "rmdir" returned "The directory is not empty" and since the symlinkd points to \System32\config I'm not about to delete that.
    – Dan
    May 19, 2013 at 2:08
  • possible duplicate of How do I get rid of malicious spyware, malware, viruses or rootkits from my PC?
    – user201262
    Apr 17, 2014 at 20:42

1 Answer 1

Reset to default
1

May be Sirefef infection, see this:

http://deletemalware.blogspot.com/2013/05/file-contained-virus-and-was-deleted.html

Improve this answer
1
  • 5
    If it's sirefef, nuke your box, its one of the worst bugs I've ever seen.
    – MDT Guy
    Jun 14, 2013 at 18:03

You must log in to answer this question.

Not the answer you're looking for? Browse other questions tagged .