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Current System: Windows XP SP3, German

There seems to be a virus on the system as Avast told. After this message the following steps were done:

  • Remove all items from autostart using autoruns
  • Removed all unneeded applications by using uninstaller
  • Firefox uninstalled
  • Internet Explorer uninstalled (only IE8 could be uninstalled)
  • Thunderbird uninstalled
  • SpyBot installed and system scanned
  • Security Essentials installed and scanned

SpyBot comes without result. All is fine, no virus in this system. Security Essentials has full trusted situation and also no virus found.

But avast anti virus software throws messages when going to the internet by system Internet Explorer 6.0. Also avast blocks all webpages and connections. It is not possible to download any anti-virus software or anything else. In case there is no running software found in Task manager (all users visible) which are unknown, it seems to be a misterious situation.

I found similar questions but because internet is blocked by avast, people could not find any answer and no solution is available.

Could this message true or is it wrong?

Avast message

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  • Sounds like Avast by default is blocking IE6 from access to the internet. I would change the firewall rules to prevent this.
    – Ramhound
    Oct 7, 2013 at 15:43
  • It is not advisable to run two antivirus systems simultaneously. If Security Essentials is running, uninstall Avast.
    – user3463
    Oct 7, 2013 at 15:58
  • @Ramhound: Avast has replaced Firewall
    – Nasenbaer
    Oct 7, 2013 at 16:18
  • @RandolphWest As you can read in the description, the other tools are only installed after avast detected the situation already, not by default.
    – Nasenbaer
    Oct 7, 2013 at 16:19
  • @Nasenbaer - I am aware of that. So modify the settings on Avast to allow IE6 access to the internet. I strongly suggest not doing this for one simple fact, IE6 is not secure, there are unpatched vulerabilties that exist.
    – Ramhound
    Oct 7, 2013 at 16:21

1 Answer 1

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Go for the WinSock XP Fix utility as it might solve your issue. When selling computers, I'm usually installing Avast! AV and WinSock XP helped mi numerous times to fix the XP issue when Avast! blocking browser HTTP access, so it may do the job for you as well. I'm not sure what changes this tool made, but it worked almost every time :)

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