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We have Windows 8 Enterprise, using the ISO and license key from the MSFT Partner Network.

The ISO for Windows 8.1 Enterprise is already available. We downloaded it, and when try to use it the options are: "Keep personals files" and "Keep nothing".

No option to "keep apps and settings".

Any advise?

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  • Sounds like the 8.1 license isn't Enterprise. Verify it is.
    – Ramhound
    Jan 28, 2014 at 19:56
  • More information is here: programmerfish.com/… verify the language is the same.
    – Ramhound
    Jan 28, 2014 at 20:40
  • @Ramhound: Windows 8 is Enterprise edition and it is properly licensed. The ISO for Windows 8.1 was downloaded directly from the MSFT partner site and it is also the Enterprise edition. The installation doesn't ask for any license key.
    – rufo
    Jan 28, 2014 at 22:17
  • Verify the language is the same.
    – Ramhound
    Jan 28, 2014 at 22:20
  • 1
    Feel free to answer it yourself. It's a good self-answer question
    – Ramhound
    Jan 28, 2014 at 22:37

1 Answer 1

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As @Ramhound mentioned, my issue was that the language of my Windows 8.1 Enterprise media didn't correspond to my installation.

Once I used the same language the option to "Keep Windows settings, personal files, and apps" showed up.

Side note: I do not know how MSFT is unable to include a simple warning message about this in the setup like "Hey... you are using a media with a language that doesn't match your current install".

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