On logging in to Windows 10 after update, there is a black screen.
Ctrl + Alt + Del opens the task manager.
From the Task Manager, we are able to run the Event Viewer thru File > Run >
The Event Viewer's Windows Logs show the following Application Error:
Faulting application name: Explorer.EXE, VERSON 10.0.10586 Faulting module name: SHELL32.dll, version 10.0.10586.11 Exception code: 0x00000fd Fault offset: 0x0014693e Faulting process id: 0x1594 Faulting application path: C:\WINDOWS\Explorer.EXE Faulting module path: C:\WINDOWS\system32\SHELL32.dll
Also within the Task Manager > Process panel, Windows Explorer does not show as a running Process in the Task Manager.
We have tried to start Windows Explorer thru File > Run >
explorer.exe.This does not fix the problem, though Windows Explorer does show in the Process panel of the Task Manager.
We have tried restarting in Safe Mode thru File > Run >
msconfig > Boot > Safe Boot. This does allow Explorer to start.