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This question already has an answer here:

Usually, I have Skype pinned to the taskbar on Windows 7 and its icon prints normally. For a few days, this icon has seemed broken/not found :

broken icon in taskbar

If I un-pin the program from the taskbar, the icon shows as usual :

enter image description here

But if I re-pin it (or even simply right-click on it), the icon is broken again.

The program itself doesn't bug for the moment, but I wonder why this happens, and how I could fix this.

EDIT : My question has been marked as a possible duplicate (see comments), but the fixes provided to the other thread don't work for me, which is why I need other methods of fixing this.

UPDATE : After magicandre's and user1167442's answers, the icon now looks like this :

New icon

UPDATE 2 : When I right-click on the pinned Skype "icon", then right-click again on the program's name to see its properties (see screenshot) ; when I click on "Change icon", a dialog box says

File not found : %SystemRoot%\Installer{6A0549A9-...-B19}\SkypeIcon.exe.

Change Icon

I also noticed the link's target is joined with the /secondary argument, which is still there even when I erase it and apply.

marked as duplicate by fixer1234, DavidPostill, nc4pk, JakeGould, Excellll Dec 14 '15 at 20:13

This question has been asked before and already has an answer. If those answers do not fully address your question, please ask a new question.

  • @DavidPostill I had to accept his answer because my fix is largely based on it. But his answer didn't work as is for me. See my comment on his post. – Seeven Dec 14 '15 at 2:44
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  1. Unpin the app
  2. Go to %AppData%\Microsoft\Internet Explorer\Quick Launch\User Pinned\TaskBar
  3. Find (if exists) an icon for Skype and delete.
  4. Press Win+R
  5. In input box type cmd /c taskkill /f /im explorer.exe && explorer.exe
  6. Open Skype's folder (located in %PROGRAMFILES% or PROGRAMFILES(x86))
  7. Right click Skype.exe (make sure not Skype.lnk - although lnk file would probably work too, but using the exe may circumvent something that is not worth explaining ) and select pin to taskbar

Should be good

  • Thanks, but it didn't work either (in the end, I have the same "exe icon" than in my Update). (And I'd enjoy to know why it is better to pin Skype.exe than Skype.lnk !) – Seeven Dec 13 '15 at 6:38
  • I fixed this by following your indications, but at the step 7, before selecting pin to the taskbar, I linked the Skype.exe to the ...\User Pinned\TaskBar folder, then I pinned the original Skype.exe and it appeared with the right icon on the taskbar. Then I deleted my first manual link in the TaskBar folder and renamed "Skype (2)" to "Skype". No idead why this worked though... – Seeven Dec 13 '15 at 15:35
  • Why exe instead of lnk is because exe has original ico file embedded inside. Link uses icon by reference which is easier to break if path changes or something. In my experience, this happens more than you think it would – dgo Dec 13 '15 at 16:22
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This looks like a broken Icon cache, so try to rebuild the icon cache by running those commands:

ie4uinit.exe -ClearIconCache
taskkill /IM explorer.exe /F
DEL "%localappdata%\IconCache.db" /A
shutdown /r /f /t 00
  • Thanks but it didn't work (see the update on OP). It would have been nice to simply tell me to reboot my system after the first 3 commands instead of making me copy/paste a shutdown with a 0 second delay... A luck I know what the shutdown command is and I could save my work before rebooting... – Seeven Dec 12 '15 at 23:26
  • it looks like the icon file in C:\Windows\Installer gets deleted. Which Av suite do you use?. – magicandre1981 Dec 13 '15 at 7:18

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