I just upgraded from Windows 7 to 10 after a factory reset of Windows 7 to speed up my laptop. Since reset and upgrade File Manager closes itself within a few seconds of opening. One error log is copied below.
I have read that deleting or renaming C:\WINDOWS\system32\IDTNC64.cpl or uninstalling any IDT programs can fix this problem but despite having an HP laptop I can't find the file in system32 or IDT in Control Panel. I am also getting an atibtmon.exe run-time error but this may be unrelated. Can anyone help?
Faulting application name: explorer.exe, version: 10.0.10586.0, time stamp: 0x5632d4c0 Faulting module name: ShellExt64.dll_unloaded, version: 0.9.1.0, time stamp: 0x4c9add55 Exception code: 0xc0000005 Fault offset: 0x0000000000132d6c Faulting process id: 0x7f0 Faulting application start time: 0x01d13f0598a3883f Faulting application path: C:\WINDOWS\explorer.exe Faulting module path: ShellExt64.dll Report Id: 719ff343-8de9-4016-80a3-642dc9dbaeea Faulting package full name: