I'm attempting to install Windows 7 Home Premium 64-bit from a USB flash drive on my new PC, but my SSD is not being recognized and the AHCI driver is failing. Whenever I boot into the Windows 7 Installer I'm prompted with Select the driver to be installed.


  • CPU: Intel i5 6600k 3.5 GHz Quad Core
  • mobo: MSI Z170A Gaming Pro
  • RAM: 16GB DDR4
  • SSD: Mushkin Reactor 1TB (MKNSSDRE1TB)
  • GPU: Intel HD Graphics 530

I downloaded the On-Board SATA AHCI/RAID Drivers from MSI USA, and selected the Hide drivers that are not compatible with hardware on this computer which left one driver to be installed: Intel( 100 Series/C230 Chipset Family SATA AHCI Controller or intel_rst_skl_w10\WIN_ALL_14.6.0.1029\f6flpy-x64\iaAHCIC.inf but it fails with The device driver could not be installed. Contact your vendor for an updated driver. What's going on here? Do I need to contact MSI or Mushkin for support?


1 Answer 1


The challenge you are experiencing with the new 170 series (intel 100/C230 chipset) is due to Windows 7 installer iso's not directly supporting xHCI usb mode.

Your choices are to either install Windows 7 from DVD or modify your usb drive with the drivers. Asus has a write up here: http://dlcdnet.asus.com/pub/ASUS/mb/LGA1151/Z170-K/DE164_100_Series_Windows_7_Setup_Guide_print.pdf

And more information here: https://rog.asus.com/forum/archive/index.php/t-74220.html

Following the notes from the links worked for me so far without issue.

A new link for the Asus boards with an updated bios shows a new setting that should help: asus dot com/support/FAQ/1013649/ but I haven't been able to test this yet.

And for those of us who like the back story on the issue, here is a link on that subject: forums dot guru3d dot com/showthread.php?t=396172

Have a great day,

  • My board was made by MSI not ASUS, and the first link you sent me concerns USB 3.0 whereas I'm using USB 2.0
    – randomdev2
    Dec 28, 2015 at 21:43
  • The problem you are experiencing is related to the usb3 drivers on the new chipset. When they light up during the windows 7 install from a USB drive they seem to kill access to the usb2 connection. I had the same issue with my Asus board with the same chipset you noted. The solution is not Asus specific. Dec 29, 2015 at 0:05
  • Oh okay, well I ordered a SATA DVD drive, so I'm just going to wait for it to come in to install windows 7. Thanks for all your help
    – randomdev2
    Jan 1, 2016 at 0:07

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.