I am working in a customers home and they have a home full of cat5 cabling. I have put a router in the main network hub where all the cables from the house come in. I have used a phone to identify a cable and I plugged one end into the router and at the wall plate I plugged in an access point.
My problem is, the line works perfectly fine, clear audio for a telephone. But with data there is no response, no blinking lights, its just like the device isn't connected (but it is).
I thought to myself maybe the person who installed the cabling only connected the required pairs for telecom but not for data. So I took the wall plate off the wall and sure enough only the blue pair was connected. I used a 110 punchdown tool to punchdown the cable to match the standard found at the main hub. T568-A. But the data still doesn't work on any of the ports apart from 1.
So far I have tried using every other wall plate in the home. The only one that worked was one in the study (after me having to punchdown the data pairs).
Interestingly enough, after talking to the home owner, he studied electrical engineering. He also has no idea why phone works and data doesn't.
We thought their could be such thing as a telephone only jack. So that even when you punched down data is still wasn't electrically connected.
- ALL the ports in the house on the walls and in the main hub are all RJ-45 Cat5 (we think). Their is no RJ12/RJ11 plugs in the home.
- The study port only worked after I terminated the data pins.
- We have tried almost every cable in the home.
- PoE support is required on the line once up
Any help is greatly appreciated, thanks in advance.