I have MS Office 2013 Standard installed on Windows 10. Post installation I ran Windows Update to installed the latest updates.

All the updates installed except this one:

Update for Microsoft Office 2013 (KB2965253) 32-Bit Edition - Error 0x80240017

I'm unsure why the 32 bit version is detected only for this update. Note that the 64 bit version of the same update is already installed.

Things I have tried:

  1. Offline install by downloading the update: 64 bit version says it's already installed. 32 bit version says no affected products.
  2. Googling fixes for "Error 0x80240017" - No results.

Why is Windows Update detecting one 32 bit update and how do I fix this error?


1 Answer 1


You installed a 32 bit driver for ODBC and/or Access files.

Look to see if a Visio Plug in was installed, or an Access catalog of drivers (AccessDatabaseEngine) These are usually 32 bit (on my systems anyhow) and I needed to UNINSTALL them first before I could install any 64 bit stuff. I needed them after the 64 bit Office install, and was able to re-install them after Office 64bit was installed/activated.

  • 1
    32-bit driver on a 64-bit OS? I'm not sure that's even possible. But you forgot the "how do I fix this error?" anyway.
    – user477799
    Jun 11, 2018 at 21:14
  • 1
    I am not saying you are wrong, but the OP brought a whole problem here and your answer must be a whole solution. For chiming in on anything else, we have a comment section.
    – user477799
    Jun 11, 2018 at 21:25

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