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This has been an ongoing problem for the past year working in a shop with mostly macs. (while I and another user are on windows machines)

ex: I get a powerpoint document that was exported from keynote on the mac. it uses the font Monopol. I install Monopol from OTF - The same file the mac user used. When I open the PPT, text with that font is some generic typeface. I look in my fonts dropdown in powerpoint and see that monopol installed as Monopol Th instead of Monopol as the ppt is looking for.

I found another post on here about editing font display names, and tried one of the tools (the MS font properties editor), but it looks like this information is all locked. can't do a thing.

Any advice on how to fix this, or how to get the fonts to install with the right name automatically?

  • One or the other of the two platforms getting confused about Monopol vs Monopol Thin, maybe? And if you're talking about the Replace Fonts dropdown, it shows you what font the PPT file wants, NOT what font is actually installed. – Steve Rindsberg Jan 12 '16 at 16:47
  • yes. the file name for the otf file is something like Monopol Thin - Bold.otf . osx seems to get the display name from meta (Monopol) and windows seems to take it from the file name? (Monopol Th) I realize that the display name in the dropdown is what PPT wants. this is the problem. it wants "Monopol" and I only have "Monopol Th". That's why I need to change it. If i was the only user, I can just change everything to "Monopol Th"... but I'm not.. when I sent it to a mac user, they don't have "Monopol Th", so they have to change it all back to "Monopol" – J. Charles Jan 13 '16 at 19:49
  • I doubt there's anything you can do to fix it other than make users aware that because of X-platform problems, they'll have to expect and deal with this kind of thing. Ask anyone who creates PPT templates for a living; this is the biggest hurdle for any client with branding standards to get over: that you can't always use the font you want and expect it to work everywhere. Or anywhere. – Steve Rindsberg Jan 14 '16 at 17:38

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