I'm using windows 7 32-bit OS other configuration is below in image.


In my system I'm trying to install Adobe After Effects CS6 v6.0.335.0 here is the setup screenshot

setup image

but after running the setup I'm getting this error

enter image description here

Now this software is 64bit and I'm using 32-bit architecture machine. So how can I install 64bit software in 32bit machine.


You can't.

Can I run 64-bit programs on a 32-bit computer?

If the program is specifically designed for the 64-bit version of Windows, it won't work on the 32-bit version of Windows. (However, most programs designed for the 32-bit version of Windows do work on the 64-bit version of Windows.)

Device drivers designed for the 64-bit version of Windows don't work on computers running a 32-bit version of Windows. To learn how to check for drivers, see Update a driver for hardware that isn't working properly or go to the device manufacturer's website. You can also get information about drivers by going to the Windows 7 Upgrade Advisor webpage.

You will need to get a 32 bit version of Adobe After Effects. - In this situation, you are able to install CS4 for 32 bit by contacting customer support with your CS6 serial key - you should be given a valid key.

This package has been removed in the CS6 versions of these suites. But it's available upon request for customers who have other mission critical programs that require a 32-bit OS. Adobe offers this continued legacy support for a limited time. If you use a 32-bit OS, begin transition plans now.

It's worth noting that you have 6GB of RAM installed, but with a 32 bit OS it's not possible to address all of this. It may be worth considering installing a 64 bit version of Windows 7 to address all of your available RAM, as well as installing this software. 64 bit Windows is backwards compatible with 32 bit programs, but not vice-versa.

  • Note the 'support package' is simply the CS4 installer of AE. They haven't compiled AE CS6 for 32-bit OS.
    – Gyan
    Jan 15 '16 at 7:23
  • @Mulvya Amended my answer, thank you for pointing this out.
    – Jonno
    Jan 15 '16 at 7:28

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