I am the IT admin for a small business and we're trying to get our Sharp MX-5001N MFP to scan to a network drive on a Windows 7 domain using Small Business Server 2011.
After meticulously configuring the address book settings and adding the printer to the DNS manually, I've come to the conclusion that the workgroup is causing the problem. When I try to scan to the network using the address book entry that I configured, it says "Scanner cannot access shared folder" or something like that. I've double checked all the folders are shared and the user account that I'm scanning from has administrator privileges.
On the scanner itself, I can only see three devices on our network- the ones in the workgroup WORKGROUP. All of our other devices (about 20) are in a workgroup called BUSINESS. I need to add the scanner to the BUSINESS workgroup so that I can scan to the network drive. Thanks in advance!