I use a custom email address, stijn@example.com, as my Microsoft account. I use it for both my Windows 10 device and Windows 10 Mobile device.

On the mobile device, it serves as the account for my personal calendar. I have this calendar available in the Calendar app on W10 and W10M.

Now I want to add this calendar to Outlook 2016, but I cannot figure out how to do it. Automatic lookup fails because it tries to look up account settings for example.com, so I tried manual settings with the following information:

  • E-mail Address: stijn@example.com
  • Mail server: dub408-m.hotmail.com
  • User Name: stijn@example.com

I got the mail server from the Calendar app's account settings:

screenshot of calendar settings

When continuing in the Add Account wizard, I immediately get the following error:

Log onto Exchange ActiveSync mail server (EAS): The username or password you entered isn’t working. Please try typing them again.

I've tried typing the login details again, but it didn't help. I'm also using 2FA for the Microsoft Account, in case that matters.

How can I add this calendar to Outlook 2016?


Turns out that 2FA is the cause:

If you've turned on two-step verification and you see an incorrect password error with an app or device, you'll need to get and enter a unique app password to sign in. Once you've signed in with your app password, you're all set to use that app or device. You'll need to create and sign in with a new app password for each app or device that can't prompt you for a security code.

I managed to login with the settings from my question and an app password.


Try using s.outlook.com as your mail server. Relevant information can be found here.

  • I get the same error. – Stijn Jan 26 '16 at 20:24

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.