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I setup MS outlook 2016 (from an office 365 install) on a colleagues PC. I mistakenly set it up as POP3 instead of IMAP.

I added another account, IMAP this time & removed the default account from Account Settings > Email Accounts.

The problem is the default account still appears in the folder pane & I am unable to delete it.

Help appreciated.

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  1. Close Outlook.
  2. Run Windows Control Panel.
  3. Open the "Mail (Microsoft Outlook 2016)" applet and click the "Show Profiles..." button.
  4. Remove the existing "Outlook" profile.
  5. Add a new profile, name it "Outlook" and create a new account as needed.
  • Excellent, many thanks for the soltion, worked a treat – BadBoyClub Jan 28 '16 at 14:01

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