I setup MS outlook 2016 (from an office 365 install) on a colleagues PC. I mistakenly set it up as POP3 instead of IMAP.

I added another account, IMAP this time & removed the default account from Account Settings > Email Accounts.

The problem is the default account still appears in the folder pane & I am unable to delete it.

Help appreciated.

  1. Close Outlook.
  2. Run Windows Control Panel.
  3. Open the "Mail (Microsoft Outlook 2016)" applet and click the "Show Profiles..." button.
  4. Remove the existing "Outlook" profile.
  5. Add a new profile, name it "Outlook" and create a new account as needed.
  • Excellent, many thanks for the soltion, worked a treat – BadBoyClub Jan 28 '16 at 14:01

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