Workstation 12 Pro - 12.1.0 build-3272444 Individual license Guest OS : Ubuntu 14.10 64-bit VMware Tools: 220.127.116.11837 (build-1688356)
VM works fine except... Updating VMware Tools, download stage issues a message and aborts:
Error: There was a problem updating a software component. Try again later and if the problem persists, contact VMware support or your system administrator.
I cannot find a useful resolution to this issue online. Perhaps this community can help work out a solution? I wonder if there's a VMware Tools install log file somewhere that could give me a clue as to the "problem" mentioned in the error message.
By the way, I also have an Ubuntu 15.10 64-bit VM which successfully runs VMware Tools 10.0.1.357 (build-3160059). I need to run the two versions of Ubuntu for software compatibility reasons.