I know this question has been asked before but none of the solutions offered fixed my user's situation.
Windows 7 Enterprise x64
Outlook 2010 x64 client
Microsoft Exchange 2010 Server
What happens after a complete reboot
Click Outlook icon in taskbar
splash window appears and does it's thing
taskbar icon and notification bar icon appears
inbox window does not appear
reminders window does appear and I can even right-click the taskbar icon and open the new email/meeting/appointment dialog.
What I have tried
Rebuild of outlook profile by renaming appdata/local/outlook folder to outlook.old
full repair of Office Pro Plus 2010 program from Programs and Features
HKCU\Software\Microsoft\Windows\Current Version\Explorer\Shell Folders and
HKCU\Software\Microsoft\Windows\Current Version\Explorer\User Shell Folders for a misspelled Appdata folder as was suggested in Outlook 2010: Can't open the Outlook window but I did not find anything out of place.
Currently the only way I can completely open Outlook with the Inbox window is using
My next step that I will try is to completely reinstall Office 2010 and see if it makes a difference. If there's no change, I'm going to tell the guy to back up his stuff so I can reimage the whole machine.