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I have been trying to help a friend diagnose a problem with their technology.

On their WiFi network, they have an Epson WiFi printer/scanner and several Windows 7 SP1 systems. The printer/scanner has an SD card slot to store the scans.

Their WiFi network works well. The speeds are within the appropriate range. However, accessing the files on the printer/scanner's SD card slot is amazingly slow.

What steps can I take to diagnose this problem, and hopefully fix it?

What I've tried so far:

  • I took the SD card out of the printer, and inserted it directly into a computer. Reads and writes to the card were very fast. This confirms the card is not defective or slow.
  • I rebooted the printer/scanner, the router, and all the systems on the network. Doing this did not improve the situation.
  • I reformatted the SD card. No effect.
  • I tried another SD card. No effect.
  • I knew reading from the printer/scanner's SD card over their network was very slow, but I was not sure about writing. So I tried writing to the SD card over the network, and it was even slower than reading. Simply deleting 100 files took over 5 minutes.

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I have no experience with that device but if it acting like my Garmin Nuvi GPS I feel ur pain. I may just be the way the device works and I don't know what the Garmin is doing that should take so long. I would expect writes to be slower than reads. U might want to load up a copy of Linux and see if it is related to windows or not.

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