-1

I am running a windows 10 OS and trying to operate QuickBooks which requires that you must have Internet explorer on your pc to use.

QuickBooks installation completion message

I need this QuickBooks program for my school, and I have tried everything I can think of. When I search for Internet Explorer on the search bar nothing comes up.

Search results for Internet Explorer on Start

I really have tried everything. The main problem seems to be in the Windows add remove featured programs dialog box. When I click internet explorer to be enabled, it goes through the normal, "setting up your system" when completed, it says to restart. I restart, come back and the box is unchecked. Internet explorer does not exits.

I need QuickBooks to work on this laptop. I desperately need it for school. Is there no where to hard install or force my pc to enable internet explorer? I have edge, and can't revert to internet explorer because the option just isn't there for me. I hope someone can help.

Please note: I have contacted my college IT department, they have failed to make internet explorer active/enabled on my pc. We ran updates, as well as a registry check to no avail. I have also sent an email to QuickBooks asking them what to do. I am just falling behind on school work and am paranoid. I do appreciate your help.

  • Dilara
  • This a personal PC? What version of Quickbooks? Did you or anyone in control of your PC uninstall IE11 because it isn't normally disabled – Ramhound Feb 17 '16 at 23:57
  • 2
  • Set IE as your default web browser...winsupersite.com/windows-10/… – Moab Feb 18 '16 at 17:24
  • Personal computer, I disabled it originally Ramhound. I cannot set it as anything because it doesn't exist in my system. I need to have it installed/active on my PC before I can use it or make it default. It seems like the best choice is to try to find a way to manually install IE 11 or something. Moab, thanks but like I said, IE11 does not exist in my pc. It doesn't let me add it and keep it on my computer. – Dilara Polat Feb 19 '16 at 2:33
  • I take these steps: Control Panel> Programs and futures> Turn Windows features on or off> (at this point I see that IE is not checked, I click to make sure it's turned on)> it goes through it's regular we are installing process and prompts for restarting PC for it to take affect. I restart the computer and go back into Windows programs... The box is unchecked and IE doesn't show up in my search bar as usual. – Dilara Polat Feb 19 '16 at 2:33
2

I had the same problem after upgrading a Windows 7 Home Premium to Windows 10 Home. Internet Explorer was not visible in searches, and the directory for the application contained only residual files.

I tried reinstalling via the IE 11 offline installer, but the installer told me that IE was already installed in a later version.

Under "Add programs and features", Internet Explorer 11 was unticked. If i ticked the box, and pressed OK, nothing happened, except the dialog closed.

My solution was the following:

  • Go into program and features under Add/Remove applications
  • There I saw Internet Explorer unticked as described.
  • Tick the box, AND UNTICK IT AGAIN!
  • Press Okay in the bottom, and answer YES when Windows asks if you want to remove Internet Explorer 11.
  • Reopen Add programs and features, and TICK the box. Press OK to leave the dialog.
  • Windows will now ask if you want to install Internet Explorer 11, press YES.
  • Reboot the computer

This restored my Internet Explorer, both when searching and in the taskbar. The version is also the latest, without any issues (that I have encountered).

  • It worked! You saved my day. – 7puns Sep 15 '17 at 7:14
0

Alright, after trying many different methods like fixing registry and trying all the suggested Microsoft solutions... I had no choice but to reset my laptop. That did resolve the issue.

I just did the simple, keep my files reset. IE now is turned on in the Add remove windows programs options and QuickBooks work just fine.

Thanks for all the previous input anyway though I appreciate it.

To reset your PC without loosing your files:

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.