I just installed MS Office 2016 Pro Plus edition and its build version is 16.0.4312.1000. The problem is that on File -> Account page the update buttons/options are not present below the "About" button. As much as I can remember, the last office 2016 installation I had sometime ago had those options through which I used to update to latest build. How can I get those back? Is there some edition difference?

Note: I tried installing updates through Windows Update. Some updates were installed but the build version was the same!

  • Maybe there aren't any updates available...
    – Burgi
    Mar 10, 2016 at 10:08
  • Are you signed into the app for sure ??
    – clhy
    Jun 4, 2016 at 17:44

3 Answers 3


As stated from the Microsoft Office Support Site:

If Update Options is missing under Product Information, and the About button is the only option available, you either have a volume license install of Office 2016, or your company is using Group Policy to manage Office updates. Try Microsoft Update to get the latest Office 2016 updates or contact your company help desk.


Another possibility is that you installed Office 365 from the Microsoft Store (or it was pre-installed using the Microsoft Store). In this case, you need to use Microsoft Store to update it (from the ... button, Downloads and Updates / Get Updates).


Solution for me using Office 2016 16.0.4266.1001 Volume License was the following in Windows 10:

->Update & security
->Windows Update
->Advanced Options

Enable Give me updates for other Microsoft products when I update Windows.
I was able to update to 16.0.5387.1000 and connect Outlook to Exchange online account.

You must log in to answer this question.

Not the answer you're looking for? Browse other questions tagged .