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My ASUS laptop came with one 4GB memory stick and I recently added another 4GB to speed things up. There's no problem and everything works fine.

Now, I installed CPU-Z to check about my memory, but the readings are a little strange:

Here's what it shows in Memory tab:

enter image description here

But, in SPD, only the information about the first slot is displayed:

enter image description here

The second (and also the #3 and #4) looks like this:

enter image description here

Why isn't there any info about the other stick? Is there anything wrong with it?

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  • 2
    is cpuz running as admin?
    – Frank Thomas
    Feb 20, 2016 at 18:48
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    @FrankThomas, that's it! It now shows the other stick at slot #3. (And strangely, the size of the memory is showing at exact 8 Gigabytes instead of 7982 MB). You can post it as an answer and I'll accept it. But can you tell me why it couldn't get the info in normal mode?
    – Mahm00d
    Feb 20, 2016 at 20:14
  • How do you run it as admin though?
    – Mahathi Vempati
    Jan 5, 2017 at 10:14

3 Answers 3

Reset to default
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You need to right click on the CPU-Z icon and select 'Run As Administrator'.  [Click here for an image of the right-click menu.]

Then go to the Memory and SPD tabs and you will get your memory details.

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    As of version 1.97.0 (x32 and x64) this method does not work. I have information under memory tab but not SPD tab on my server. Logged in as Administrator and ran as Administrator. This is the portable version just downloaded today.
    – Arvo Bowen
    Oct 21, 2021 at 15:58
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Referring to why CPUZ displays proper in Admin mode is that running programs in admin mode tells the OS to allow that program to have access to otherwise restricted data w/the exception of admin privileges. This is very common mistake that gamers run into and have problems when playing game programs. As a matter of fact a common report of the program CPUZ was disappearing upon free upgrade from Win 7, 8 to Win 10. I had to re-download and re-install it myself when I upgraded to Win 10. Why windows does this is still a mystery to me.

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Are you running the SETUP version? Same thing happened to me after I updated the program to the latest version (1.80.0 as today). I fixed mine by uninstalling and reinstalling it. Not sure if one can encounter this bug if using the portable (ZIP) version.

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  • After more tests it seems like a bug in CPU-Z. When it doesn't show the first time from a fresh system start, a reboot will make it appear, regardless of having OC or no. Another reason to believe it is a bug is after running other system monitor programs such as HWiNFO or benchmark programs like 3DMark that scan system hardware, once blanked SPD info will appear without needing a reboot, just need to reopen CPU-Z.
    – UnsinkableHeatsink
    Aug 6, 2017 at 18:52

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