We are trying to turn on bitlocker with Windows 7 where the laptop is new and has a TPM version 2.0 NOT 1.4 chip in it. We cannot upgrade to Windows 10 due to company policy rules and we have tried to install the Hotfix: Update to add support for TPM 2.0 in Windows 7 and Windows Server 2008 R2 which does not seem to work. When running TPM.msc It still complains that the laptop doesnt contain a TPM 1.4 chip.
How does one go about enabling this even if it is using the command line or working around this?
Can anyone help with a way to be able to do this in Windows 7?
EDIT: Due to company policy we need to get this working with the TPM Chip