I want to install updates for my Windows 10. But it stuck on 3% during download.

How to fix this?

systeminfo output (partial): OS Name: Microsoft Windows 10 Home Single Language
OS Version: 10.0.10586 N/A Build 10586
OS Manufacturer: Microsoft Corporation
OS Configuration: Standalone Workstation
OS Build Type: Multiprocessor Free
Processor(s): 1 Processor(s) Installed. [01]: Intel64 Family 6 Model 60 Stepping 3 GenuineIntel ~2801 Mhz

Screenshot I got: enter image description here

  • Before doing anything, whilst the PC is running, take a back for safety 😊
    – Dave
    Feb 29, 2016 at 20:05
  • 1
    Relevant: Windows 10 update stuck?
    – DavidPostill
    Feb 29, 2016 at 20:34
  • It would help if you went to speedtest.net and gave us your download speed.
    – z7r1k3
    Feb 29, 2016 at 20:41
  • @Spencer4134 This was probably for several days. Download speed is 10-100 Mbits. Anyway I should mention it, thanks. I found the solution and described it.
    – sergtk
    Feb 29, 2016 at 20:46

1 Answer 1


The following scenario helped for me:

Run from console console with admin privileges:
net stop wuauserv
net stop bits

delete folder: C:\Windows\SoftwareDistribution

Run from console console with admin privileges:
net start wuauserv
net start bits

Then start update again.

This is described at http://www.thewindowsclub.com/windows-update-stuck-downloading-updates

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