2 days before I formatted my Windows 2008 Server SP2 system and reinstalled the same OS. There is a network printer (Ricoh Aficio MP C2030) in my office, which can be used both as a printer and a scanner. I successfully installed the driver to print on my system.
Also I installed the scanner driver (TWAIN driver), which I got from their official website. But I cannot scan documents from the printer. Earlier I used to scan documents through MS Word using the printer. The steps were:
- Open MS Word
- Press ALT + IPS
- A window of Scanner opens in Word.
But now when I press ALT + IPS, MS Word crashes. How can I scan using Ricoh Aficio MP C2030?
I made the settings in the TWAIN Network Connection Tool.
But still I cannot use the scanner. Other computers in the network can use the scanner.
I found this link http://support.ricoh.com/bb_v1oi/pub_e/oi_view/0001035/0001035358/view/scanner/unv/0110.htm, which says I have to install DesktopBinder Lite. So I downloaded a 64 bit version of it and tried to install. But I got an error-
What to do now?