I have a HP ProBook with Windows 10.
My keyboard just started acting super strange. When I press certain keys (shift, arrow keys, etc.), it acts weird; however, all the letter and number keys work fine.
I went to a laptop repair shop today and they said it seems to be a software problem.
They advised me to install Windows 7 instead of Windows 10 because they thought the keyboard driver in Windows 10 is defect or not compatible with my computer which came with Windows 7 pre-installed.
The weird thing is that it worked for a long time without any problems, but suddenly it stopped working. I had my computer turned off for some days and suddenly, the keyboard was back to normal without any problems. But it lasted only for a couple hours.
I have tried to change keyboard input language, and it seems to change the behavior of the keys; however, it is still not as it is supposed to be.
I have tried reinstalling drivers, but it says that it already has the most up to date drivers installed.
What can I do to find out what's wrong? And what can I do to repair it? Since it seems to not work to simply replace the keyboard, I have really no idea what to do.
I don't have a Windows 7 CD, so I don't know how to downgrade from Windows 10 to Windows 7.
When I press SHIFT, my computer will automatically go one line down and highlight, so it seems that it presses the down arrow key while it holds the shift button.
If I press right arrow key, the screen rotates just like if I press ALT GR + RIGHT on a normal computer.
If I press CTRL in a browser window, it zooms out, so it indicates that the minus/hyphen key is being pressed.
I have checked on-screen keyboard, and it seems no keys are actually being pressed, so I don't know why it acts like this.
And as previously mentioned, some of the keys' strange behavior change to another strange behavior if I use another keyboard input language.