We have some Problems regarding the MS Office Dialog telling someone, that a File is already open by a User. I've ask all other IT Colleges and Googled for 2 hours but I've found nothing helpful.
The Problem in Detail.
We have two PCs and one FileServer. The FileServer has two Folders. There are two users.
User 1 opens an Excel File from folder 1 in Office 2007. Than User 2 opens the same File. Office is saying "... is open by 'User 1'". Then User 1 opens an Excel File from folder 2 in Office 2007. User 2 opens the same File. Office is saying "... is open by 'another user'".
The Permissions on the Folders and the Excel Files are both Full Control for both users. I've also controlled this permissions in both folders with the "effective permissions" tab.
On the FileServer in Computermanagement I can always see, who has opened the File in the "open files" Category and this information is always correct. Does anyone have any idea why Office isn't telling the User, who has opened the second file and instead just telling it is open by another user?
I've found those two pages, sorry, both in German, tough I searched with englisch keywords, but maybe they are helpful to someone either with translating tools or for german users...
EDIT: Additional Info: I just discovered, that when I copy the mentioned obove File 2 to my Desktop and open it twice in Excel, it says, the File is already open by 'van Thiel, Kevin'". So this is working fine on my Desktop, but not on the File Server. But on the same File Server in another directory it also just works fine. Someone any idea what it could be?
Kind regards, Kevin van Thiel