We have users that work between 2 separate locations, which are known as separate entities. Lets call them LocationA and LocationB. Each user has email@LocationA.com and email@LocationB.com. Most users have e-mail from LocationB.com automatically forwarded to their LocationA.com address via Exchange so they don't have to manage 2 inboxes.
When using outlook's conditional formatting, how can I get e-mails from LocationB.com to show up in a different color in the user's e-mail inbox?
Right now I am using a rule like so:
Sent To: User@LocationB.com
which works only for some e-mails, unless the user has you in their address book, in which case the LocationB.com portion is not shown in the To: field.
these are sent to helpdesk@LocationB.com but I received them in my LocationA inbox. As you can see, the domain is hidden. Conditional formatting does not work for these rules.