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My manager is assigning me tasks through Outlook, but I receive them as emails with unrecognized attachments rather than tasks that I can accept or reject.

Task Email

I am using Outlook 2013, but she has an older version - I think Outlook 2010. Is this a compatibility problem?

NB. She is able to send me meeting requests and my Outlook recognizes those no problem - I can send back an accepted/reject response.

image

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  • What type of account do you and your manager use (Exchange/POP3/...)?
    – thims
    Mar 22, 2016 at 14:46
  • We use MS Exchange
    – Dave
    Mar 22, 2016 at 21:46
  • This may be relevant: slipstick.com/outlook/tasks/cant-accept-or-decline-tasks - See if you can send your manager a task and if they can accept or decline. Seems to be a bug in Outlook 2010 with regard to IMAP and Tasks. If you're both on the same network, a workaround you can try to is to right-click on Task and either share tasks or add you as an editor to the specific Task folder.
    – Sun
    Apr 4, 2016 at 21:39

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