My brother recently purchased a new computer with Windows 7 Home Premium 64 bit installed on it. He got it from either an individual, or a company, I'm not sure which. The problem is, when he first powered on the computer it asked him to activate Windows.
So naturally he went through the screens of activating it but it said it couldn't be activated. No where on the tower does it have a COA with a product key. Even going through the BIOS I can't find anything. He contacted the people he bought it from and apparently they told him that they don't supply any product keys and he basically has to purchase one to get it activated.
So here's my dilemma; can an individual, or company, sell a computer with Windows installed but not supply a product key? If he can't activate it, is he out of luck (and out of $$) having to purchase a copy just for a key? Isn't there some compliance regulation that you have to supply a COA or key when building/selling computers?