I updated to windows 10 from windows 7 and can't log in to my account. So I forgot my windows 7 password long time ago and have been using fingerprint login ever since on my HP Elitebook.
I was expecting this to cause a problem when upgrading to 10, so I activated the administrator account in windows 7 and made sure that I could log in with that before I started the windows 10 upgrade. During upgrade, I had to uninstall the HP safety and security tools, which means no fingerprint sign in. I thought it would be ok since I now at least could log in to the administrator.
But after upgrade when I tried to log in as administrator it only says user account not active. Thus I can now not log in to my pc as admin or to my normal account for which I forgot my password. Also I don't have password reset disc. Any idea how to gain access to my pc?