I broke my headphone 3.5mm cable into my laptop, and after using glue and a cue tip, I was able to pull out the broken piece of headphone jack out. After that, I was no longer getting sound, so I did a system restore (Windows) to factory. Then, something strange started happening. I now am getting sound out of my speakers and my headphones, it shows that they are only 1 device. I have tried everything to fix it, but there seems to be no solution. It doesn't even seem to recognize my headphones, even though sound is coming out. Thanks!

  • How did you break the port? Sounds like there is a problem with the grounding of the port - you may have to re-solder it. What model do you have?
    – ezra_vdj
    May 16, 2016 at 1:49
  • @ezra_vdj I hit the cable when the headphone jack was plugged in, and broke it off. I have the Lenovo y510p. How would I resolder it?
    – Wyatt
    May 16, 2016 at 5:06
  • superuser.com/questions/1056641/… a similar question was asked here. see Zoredache comment, as that is likely.
    – Psycogeek
    May 16, 2016 at 5:43

1 Answer 1


There's two option you can go for:

  1. The first would be to try and re-solder the jack by re-applying heat and letting the solder melt and form a new connection again. This option is more sketchy as you are using your own tools, and you are risking ruining your audio board altogether for a solution that might not even work.

  2. LUCKY for you, the Lenovo y510p's audio board is a separate component - meaning that you can replace the thing altogether. I did some research and found in this manual on page 86 that the component number for the board is 90002737. I found ONE(!) person on eBay selling it that you can buy new from here. I would highly recommend spending the extra $$ and going with this solution as I'm sure this will fix your problem - and there's a plethora of tear-down guides on the internet to give you access to the board.

Hope this helps! Tell us how you end up doing.

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