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My Mac shows the flashing folder with a ?. I have inserted the reinstall Snow Leopard CD.

When I open disk utility my Mac HD is not showing. I have not backed up photos for a few months. Should I continue with the reinstall?

Will my iPhoto files still be there/recoverable?

  • What type of mac and year model do you have? Save reinstalling as a last solution because there is ways to recover your files. What do you mean when you open disk utility? Is that disk utility from the recovery disk? It sounds like your hard drive may have died – ezra_vdj May 21 '16 at 11:07
  • This sounds like a hardware problem (with the disk drive, or the drive cable, or something like that), and if that's the case you will not be able to reinstall (and it wouldn't help if you could). Your photos may still be there, but how easy they are to get to depends on exactly what's wrong. In any case, I'd recommend taking it to a computer repair shop. – Gordon Davisson May 22 '16 at 4:10
  • @chris Seems like a Hardware Issue. Run Apple Hardware Test – pun Jun 20 '16 at 3:13

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