In Windows Explorer (WIN 7 Pro SP1, 64-bit), if I click on a file belonging to any of the 3 Office programs that Explorer will preview in the Preview pane, I get an error, and no preview is generated.
A Word file (.docx) will display a dialog with a blue "information" icon and the text "Sorry, something went wrong and word was unable to start. (24)"
PowerPoint displays a dialog with a red "X", and states "There's not enough memory or system resources to start PowerPoint." Note: my machine has 32GB of RAM, and it doesn't matter how much of that RAM is available.
Excel displays a dialog with a red "X", but the dialog is very small, without visible text, and cannot be resized.
I can open all of these files without issue, even without dismissing the dialogs, so I suspect there's some kind of "helper" routine that's tripping on the way to engaging the application to preview the file. If that's at all how any of this works ¯\_(ツ)_/¯
My machine is employer provided, and I've engaged IT support on at least 4 occasions to address the issue, and it's been escalated as far is it can, it would appear. Under their instruction, I've performed both fast and full repairs and reinstallations multiple times, but no dice.
Possible of note: I accidentally had the 64-bit version of Office installed on this machine at one point, but needed to immediately uninstall it due to several incompatibility issues. Maybe there’s some abandoned file getting tapped when I try to preview a file in Explorer that doesn’t have the rest of its resources because I uninstalled it…