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I have 2 PCs. One is a desktop with Windows 7, the other is a laptop with Windows 10. The windows 10 laptops connects fine. The windows 7 desktop says that the connection is limited. It is connected to the router with an Ethernet cable. I have tried running the Windows Network Troubleshooter, which says it cannot detect the problem. I have also tried disabling the network adapter and enabling it again. Finally, I have rebooted many times. What is causing this issue and how do I fix it?

IPCONFIG for Windows 10 machine
http://pastebin.com/iXYD1bBK
IPCONFIG for Windows 7 machine
http://pastebin.com/nsXf3FTa

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  • Can you edit your question and add the output of ipconfig /all from both machines?
    – acejavelin
    Jun 11, 2016 at 15:45
  • Added IPCONFIG ouputs to questiosn
    – Jackpen7
    Jun 11, 2016 at 16:09
  • Thanks, that makes the problem pretty obvious... Answer coming shortly.
    – acejavelin
    Jun 11, 2016 at 16:11

3 Answers 3

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DHCP is not enabled and you have no Default Gateway defined, thus your PC cannot connect outside of your own subnet and it cannot access the Internet.

If you are using a static IP address, you must have IP address, subnet mask, default gateway, and DNS servers defined. In your Win7 machine, according to your ipconfig output, you have no default gateway defined, setting that to 192.168.1.1 should correct the issue and allow connectivity.

The alternative if a static IP address is not needed is to change the IPv4 settings to Obtain Automatically for both IP information and DNS information.

Once this is complete, open a command window as Administrator and enter netsh int ip reset and reboot, then try to access the internet again.

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It could possibly be caused by a bad network adapter, a bad driver or a bad ethernet cable. You can try setting a static ip on the windows 7 computer.

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  • I set up a static IP and that did not fix the problem. The PC also says limited network access when I connect via WiFi. How would I go about fixing a bad driver?
    – Jackpen7
    Jun 11, 2016 at 15:57
  • Check on the manufacturer page. There should be a up to date driver. Jun 13, 2016 at 22:42
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Check the windows 7 machine if the TCP/IPv4 or TCP/IPv6 is set to obtain ip address automatically. Win7 Connection Properties

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