today i'm using my laptop because i have problem with my mouse and keyboard on the other pc. I cant access to device manager because of it, even on safe mode, still don't work. This problem occur after i use a software to automatically update drivers. Any suggestions ?

here some of my specs, i can't completely list all because of the problem Windows XP SP3 Black Edition Ram 1 GB DirectX 9 Hard Drive About1 170 GB

  • Did you try booting into safe mode? Hold down Ctrl while booting to get to the menu.
    – Mario
    Jun 15 '16 at 5:30
  • 1
    Yeah, I try booting into safe mode, but the mouse just infinitely blinking its red light, the keyboard also blink a light whenever i click a button. Still they didn't work
    – KentZ
    Jun 15 '16 at 5:36
  • Everything does point towards your bad choice of driver updates, but to avoid jumping to conclusions, did you try a different mouse or keyboard on different USB ports? Jun 15 '16 at 5:40
  • Attach USB keyboard and mouse if current ones are PS2 or vice versa?
    – JosefZ
    Jun 15 '16 at 5:41
  • Yes, I also try it, But nothing works.
    – KentZ
    Jun 15 '16 at 5:41

Since changing Keyboard and Mouse doesn't seem to work.
You could try this procedure to return to a state before you installed the driver update software:

  • Start the computer and then press the F8 key when Windows begins to start. The Windows Advanced Options menu appears.
  • Use the ARROW keys to select Last Known Good Configuration (your most recent settings that worked), and then press ENTER.
  • If a boot menu appears, use the ARROW keys to select Microsoft Windows XP, and then press ENTER. Windows XP restores the computer to the most recent restore point.

more info at : https://technet.microsoft.com/en-us/library/bb457025.aspx?f=255&MSPPError=-2147217396

  • Please read the question again carefully. Your answer does not answer the original question. It doesn't work if the keyboard doesn't work as it says in the question.
    – DavidPostill
    Jun 15 '16 at 16:39
  • Well he said his keyboard and mouse does not work on a booted windows but on bios it does, since he can boot in safe mode that says he can use his keyboard before boot, he might as well try to launch the restore mode.
    – Hallelouia
    Jun 19 '16 at 21:26

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.