0

I uninstalled McAfee anti-virus long ago. I tried to completely scrub it from the system but apparently some vestige remains.

I get spurts of Console messages like these every few seconds:

6/21/16 10:28:01.522 AM ReportCrash[19417]: Attempt to read info_array in pid 19425 failed, address was 8fe53ef0 6/21/16 10:28:01.523 AM ReportCrash[19417]: Attempt to read info_array in pid 19425 failed, address was 8fe53ef0 6/21/16 10:28:01.523 AM ReportCrash[19417]: Attempt to read info_array in pid 19425 failed, address was 8fe53ef0 6/21/16 10:28:01.523 AM ReportCrash[19417]: Attempt to read info_array in pid 19425 failed, address was 8fe53ef0 6/21/16 10:28:01.524 AM ReportCrash[19417]: Attempt to read info_array in pid 19425 failed, address was 8fe53ef0 6/21/16 10:28:01.524 AM ReportCrash[19417]: Attempt to read info_array in pid 19425 failed, address was 8fe53ef0 6/21/16 10:28:01.539 AM com.apple.xpc.launchd[1]: (com.mcafee.reporter[19425]) Service exited due to signal: Trace/BPT trap: 5 6/21/16 10:28:01.539 AM com.apple.xpc.launchd[1]: (com.mcafee.reporter) Service only ran for 0 seconds. Pushing respawn out by 10 seconds. 6/21/16 10:28:01.540 AM ReportCrash[19417]: Saved crash report for McAfee Reporter[19425] version ??? to /Users/acobster/Library/Logs/DiagnosticReports/McAfee Reporter_2016-06-21-102801_Tomato.crash

These seem to suggest that a running McAfee-related process is crashing over and over. The "pushing respawn out" part seems to suggest that it's trying to restart itself and failing. However, greping running processes for "mcafee" or "reporter" doesn't turn up anything:

$ ps aux | grep mcafee | grep -v grep
$ ps aux | grep reporter | grep -v grep
$

Furthermore, searching for "mcafee" in the Activity Monitor doesn't show me any running processes either. What's going on here? How can I stop these useless respawns?

  • Based on the messages, it seems like it's trying to "start up." What method did you use to uninstall McAfee? I would go into the terminal or Finder and search the folders, /Library/Application Support, /Library/Preferences, /Library/LaunchAgents, /Library/LaunchDaemons, /Library/PreferencePanes, /Library/StartupItems and see if you can find anything McAfee related. – DrZoo Jul 5 '16 at 20:14
  • Funny story: I uninstalled McAfee by deleting the .app file itself (the dedicated uninstaller app didn't work). I did this on my old laptop and booted up my current computer from a Time Machine backup of that, so McAfee was never actually installed on this machine! As you predict, I did find stuff in /Library/Application Support, whose removal stopped the errors. – acobster Jul 5 '16 at 23:24
0

Of course right after I post this is when I think to actually look in one of the Crash Reports...

$ less /Users/acobster/Library/Logs/DiagnosticReports/McAfee Reporter_2016-06-21-102801_Tomato.crash

It contained a few paths where McAfee stuff appears to be lurking. When I purged those directories, the errors stopped:

$ sudo rm -rf /usr/local/McAfee
$ sudo rm -rf /Library/Application\ Support/McAfee/

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.