I have been evaluating Office 365 for several months and have been impressed for the most part (especially with Azure AD integration). I have a few nagging issues, but the one that nobody at Microsoft seems to be able to help me with is In-Place Archiving:
Can't view the "In-Place Archive” folder within Outlook 2016:
The “In-Place Archive” folder is not visible within my local installation of Outlook 2016. The MS tech that assisted with onboarding stated that the folder would take about a week for the folder to appear in outlook after enabling the feature in the admin panel. I'm still waiting for it to appear two months later.
After some research, it looks like my plan, Office 365 Business Premium only supports viewing the in-place archive folder in OWA. Apparently you must have the Professional Plus version if want to see the in-place archive folder in BOTH OWA AND Outlook:
The in-place archive folders are only visible with the Outlook version in the Professional Plus product. Other versions of Outlook will not display the archive folders even though they may be present and enabled.
Therefore, I looked into switching to the ProPlus Plan, but the site will not allow me to do so.
Does this mean that Pro Plus is for people that have there own exchange server? Does it also mean that the cheapest plan with support for In-Place Archiving in both OWA and Outlook is Enterprise E3?
When searching within OWA, it’s not possible to search within BOTH the primary mailbox and the In-Place Archive.
When searching the in-place archive in OWA, the UI forces you to choose between your "regular" mailbox and the in-place archive. Is there not a way to search both? How about simply joining the results from a search of each? This really doesn’t make sense to me.
I've been told that the e-discovery tool would be able to search all of a user’s email, regardless of archiving or not. Is this the only way to do it? Is there a special trick to searching across all of my mail items, regardless of where they are located within Office 365?
Sorry for such a long question, and thanks in advance for any help.