0

I keep having my laptop bluescreen at random time that I can’t seem to correlate when it's happening.

At first I thought it was a hardware problem as it almost seemed to correlate with when I picked up my laptop, but it is definitely not just then, but it still almost seems to partially correlate with that. I am not sure.

Tried the drivers that I could think of and am starting to wonder if it is a RAM error (hoping not because I believe it is soldered to the mobo).

My laptop is a Samsung NP940X3G-s03US. 8GB of RAM, dual core i5. I have tried everything I could think of and everything I could find online.

A copy of the event logs and minidumps are located here.

Let me know if you need anything else of it I did anything wrong, let me know.

  • First: what does the BSoD state the issue is?? Research the hex error ID. Second:The easiest way to differentiate software vs. hardware issue: make a bootable USB flash stick, e.g. Windows PE (very limited ability) or Ubuntu Linux. If the laptop functions flawlessly then the issue is with the internal HDD or a software error. – DrMoishe Pippik Jul 17 '16 at 20:42
  • It might be helpful to know what the exact OS and version number you are using where this happens. – JakeGould Jul 17 '16 at 20:47
  • DrMoishe Pippik, I sadly did not write down what the errors were(it is different different times). It's not really an option to use a flashdrive as it runs for days without problems and then blue screens 6 times in one day. I have replaced the SSD with a different one and did a clean windows install. – Matthewtheswift Jul 17 '16 at 20:54
  • JakeGould: It is running windows 10. Beyond that, I am not sure how to tell. – Matthewtheswift Jul 17 '16 at 20:55
  • you need to share the dump files from C:\Windows\minidump – magicandre1981 Jul 18 '16 at 4:32
0

This is most likely a hardware error - and, unfortunately, it could very well be RAM. Download a Stress Testing Boot image and do a burn-in test - One such package is "stresslinux" (I've not used this particular variant though).

  • I ran memtest for around 12 hours with no errors so I am slightly confused. I tried the stresslinux but it doesn't seem to work with my laptop (maybe desktop only..? Or my display res). Hooked up an external monitor and it still didn't work. – Matthewtheswift Jul 19 '16 at 21:57

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.