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I'm trying to run the Windows 10 Upgrade Assistant but it says my display is not compatible:

enter image description here

I have a Gigabyte NVIDIA GTX 750Ti graphics card which says it is compatible with Windows 10.

I have tried uninstalling the NVIDIA drivers and running the upgrade tool but get the same problem.

Any ideas please? Thank you!

  • It's possible the screen you are using has a very low resolution. But even if not, I recommend simply doing a clean installation because upgrading usually results in degraded performance and incompatibilities. – GiantTree Jul 25 '16 at 9:28
  • Thank you, my resolution is 1680 x 1050 which seems to be okay with Windows 10. Also can I do a clean install without a Windows 10 CD key? – Nick Jul 25 '16 at 9:47
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    The Windows 10 installation allows you to use Windows 7, 8 and 8.1 keys to be converted to Windows 10 keys. You can also postpone the activation with no annoying side-effects. Find more information here: support.microsoft.com/en-us/help/12440/windows-10-activation – GiantTree Jul 25 '16 at 10:09
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    The error message refers to the Display, not the Display adapter, so it's the monitor, not your graphics card that it is moaning about. – Adrien Jul 25 '16 at 11:37
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Gigabyte NVIDIA GTX 750Ti graphics card should be compatibile with Windows 10, I have MSI GTX 750Ti card and do not have any problem.

Try to run devmgmt.msc, expand Graphics adapters and see, if you have some other adapter installed, like LogMeIn driver or some other VNC virtual display adapters.

If yes, uninstall them, reboot and run the wizard again.

  • You're a star, thank you so much! I think my question has been downvoted since people believe it's a monitor problem rather than a display adapter, but having removed my virtual display adapters I'm now running the update wizard without any problems :) – Nick Jul 25 '16 at 12:59

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