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My router and wifi work fine for all devices. However I prefer to use an ethernet when I want to play online games with my laptop. When I start the computer with an ethernet b/t my laptop and the router, the internet and wifi drops entirely for all devices and even the laptop w/ the ethernet doesn't have internet. If I restart the router and modem while the laptop is ethernet'ed to the router, it says there's an internet connection, but nothing loads. So then I restart the laptop and the internet connection drops again. What could cause this?

  • Are you getting this error only with your laptop? – vembutech Jul 29 '16 at 0:53
  • When I plug the ethernet into the laptop, the wifi and internet stop working for all devices, such as my cell phone. Unfortunately I don't have another computer to try with the ethernet – K Sisco Aug 1 '16 at 22:07
  • We need more information to answer this question. Elaborate your issue by adding device information, from when you are this issue etc. – vembutech Aug 2 '16 at 5:01
  • Barrow a laptop from your friends and check once. – vembutech Aug 2 '16 at 5:02

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