First the machine is on Windows 10 using the upgrade path from Windows 8.0 to 8.1, then finally Windows 10. Here's the issue. I have a power issue where the machine will not shut down correctly and I have troubleshoot that for 3 days with Internet suggestions and tips. I'm not interested in troubleshooting that any more.
First make a media creation tool for Windows 10 as that is what it is on using this website. Then take the machine back to Windows 8.0 and see if the problem still exist. If it does it is more likely a hardware issue then I have some decisions to make as I troubleshoot the hardware pretty thoroughly. I will then proceed to upgrade to Windows 8.1 which I think I can still do. Then I can use the USB drive from the Windows 10 media creation to upgrade to Win 10.
Will this work?