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I am trying to install a local printer for a colleague at work. The guy in charge of hardware quit. He showed me how to install a printer but I didn't take notes since I figured they would hire a new hardware guy. Well they didn't and I am unable to do the task.

I tried going through the basic install steps. Using the HP internet driver install, windows update to find the driver and lastly the disk but they all produce the same results.

Printing a test page causes an error and nothing happens. I can do to the device and print a diagnostic page but not from windows.

The only thing I remember is when he would install a local printer he would choose "install Network printer." It sounds odd, but I witnessed this work. I don't know why he had to do it this way nor can I figure out the next steps. Searching on how to install a local printer choosing "install Network printer" doesn't return any relevant results. Nor does choosing "install Local printer."

Anyone have any clue how to get the printer to work?

I think the secret here is how to add a local printer using the "Add a network printer." I find it unlikely that we are the only organization in the world to use that technique. Maybe I'm the only one in the entire SuperUser community who knows anything about this. Nudge, Nudge.

Its a HP Laser Jet Pro M201

  • How is the printer connected, is it connected via USB directly to the computer or is it a network printer (connected via Ethernet)? – DukeSilversJazz Aug 18 '16 at 16:24
  • It is connected via USB – Jerry Lewis Aug 18 '16 at 16:45
  • Windows 7? It should be as simple as plugging the USB cable into the computer, turning the printer on, and Windows should be able to install the drivers. You'll have to make sure that the printer is using the correct port if it was installed previously as well in Control Panel - Devices and Printers - Printer Properties - Ports tab. Port should be something about USB or Virtual USB. – DukeSilversJazz Aug 18 '16 at 16:51
  • Yes, there are two virtual USB ports. Tried them both. Neither work. Sometimes things aren't always as simple as they should be. – Jerry Lewis Aug 18 '16 at 17:00
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    You are all over the place. First things first! What printer brand & model? Does the user have admin authority to add a printer? When installing the printer software, are there any error messages? If yes, what are they exactly? – CharlieRB Aug 18 '16 at 17:19

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