Word 2016 hides the vertical scrollbar after a few seconds of inactivity. As soon as I move the mouse cursor it appears again but it disappears again after a moment. When it's hidden I can't see how long the document is and which position I'm looking at. Must be one of those modern stupid "desktop is not a touch-only tablet" design mistakes creeping in from entirely different platforms.

I know there is an option to permanently hide the vertical or horizontal scollbar but this is not the case here. The vertical scrollbar is visible but not permanently.

This issue did not exist in Word 2010. I don't know Word 2013 so I can't say anything about that but it seems to be a similar issue from what I've found.

PS: I'm also looking for a permanent solution, not one that only lasts until the Word application is closed.

Update: Please go vote for this bugfix here on uservoice, as noted in the comments.


Vic1248 replied on August 22, 2015

Hi everyone,

Vic1248 replied on August 22, 2015 to this issue, and it does fix it:

Go to Start>Settings, type "performance" in the "Find a setting" search box and then select "Adjust the appearance and performance of Windows" and a Performance Options dialogue pops up. In that dialogue, select Custom, unselect "Smooth-scroll list boxes" and press the Apply button. Then, select "Smooth-scroll list boxes" again and press the Apply button.

If that doesn't work, try it a few times, it could eventually work. If not, try it with reboots.

At any rate, Microsoft will have a lot of bugs fixed in the upcoming Build 10525.


p.s. I happened to notice that some websites override your device local settings.

  • 1
    What does "Vic1248 replied on August 22, 2015 " mean? – Toto Jul 2 '18 at 12:18
  • Hi Terry, who is Vic? Brute-forcing a setting with reboots doesn't sound like a solution and I don't have the time now to try my luck. – ygoe Jul 2 '18 at 17:15
  • who knows who is Vic?. You don't even have a quote – phuclv Apr 26 at 15:56

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