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I have multiple hard drives hooked up to my computer (2tb WD portable, 2tb segate portable, 4tb Toshiba 2 tb Toshiba and two 6tb WD mybooks ).

The two Mybooks will randomly disconnect at anytime when their idle or when im using them. I have disabled auto off in both the power settings and the wd tools.

it only seems to happen when i have them hooked up to my desktop (running windows 10) they work perfectly fine on my laptop (running Kodibuntu)

My Computer

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4
  • Your link does not work.
    – Ramhound
    Sep 12, 2016 at 21:49
  • 2
    The links working fine for me, here's the name of my computer through: HP Pavilion 550-019.
    – Chris Jackson
    Sep 12, 2016 at 22:51
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    It's a 404.....the link does not work, this isn't an ISP problem on my end
    – Ramhound
    Sep 12, 2016 at 22:53
  • @Ramhound The link works here. You are broken :)
    – DavidPostill ♦
    Sep 13, 2016 at 10:30

1 Answer 1

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It could be a power issue, a bad USB connector, related to the external HDD sleep on idle or some other issue.

  1. To check if sleep-on-idle is the issue, try an application such as NoSleepHD or KeepAliveHD, or the WD utility that sets idle sleep time. BTW, Ubuntu keeps my external drives from idling.

  2. To check the USB port, try using just one drive, and use a different port from the one you use, or use a powered external USB adapter, e.g. this USB 3.0 4-port adapter .

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