Yesterday on a computer of a friend a strange thing happened. after booting the ports for http, https and ftp are closed but e-mail is still working.
in the control panel the Windows firewall seems active even if he tries to deactivate it.
I have a suspicion that it is the fault of norton internet security 2010, we have tried to uninstall it, but the uninstallation did not work. when using the removal tool from Symantec it just goes to 23% and then it crashes. the process ccSvcHst.exe
is still running.
How can I safely remove the rest of Norton Internet Security?
Edit:
Norton Internet Security 2010 is sucesfully removed, but still no connectivity...