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I know how to change my start menu between 3 and 4 medium tile columns.

I know how to maximize my start menu.

Recently I've seen newer users of Windows 10 who's default, unmaximized Start Menu shows 2 groups of 3 columns of medium tiles side by side.

Can anyone describe what settings might control this?

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Go to Settings > Personalization > Start Toggle the switch for "Show more tiles." Turning it off sets the start menu groups to 3 medium tiles per column. Drag the menu itself to resize and change the number of columns.

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