Was just presented with a question from one of the sysadmins at my company.
Environment: Office 365 Exchange in the cloud.
- Windows 7 Enterprise x64 with Outlook 2010
- macOS 10.10-12 using Outlook 2011 or 2016.
Situation: There is a shared mailbox that 5-6 users access on a daily basis and send emails out of. Users can access the mailbox either via their own Outlook clients if provided access prior or through our OWA site.
Currently when an email is sent, a copy is created in the user's Sent folder. What we'd like to do is to have the copy added to the Sent folder of the shared mailbox itself.
Is this something that can be accomplished? The sysadmin mentioned that he remembered hearing about some kind of a registry modification.
Note: I work in Desktop Support and do not have direct access to our email servers. any questions about back-end systems I will direct to the sysadmin in question and report back so there may be a delay in responses.