My computer freezes often. I am using Windows 10, most recent updates. It does not blue screen, it does not shut down, it just freezes. The windows I had open stay open, I can move my mouse, but nothing else works. It seems random - I cannot identify any causes or commonalities relates to the error.
I assumed the easiest way to solve this would be to reset the system completely with a clean reinstall of the OS. Everything is backed up, so that's not an issue. However, both the built in "Reset this PC" option and reinstalling from an ISO file both fail. I suspect the freeze might be occurring during the reset and causing it to fail, but cannot verify this.
How can I correct, or at least diagnose, the issue?
To be perfectly clear, it works a lot of the time, but after a while it just freezes. I am using it as we speak with no problems. When it is not freezing there is no slowdown or anything.
Running ScanDisk on my main drive does not reveal any errors. I did this in an attempt to verify the theory proposed by commenters that my HDD was at fault.